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Privacy Policy

Last updated 24th May 2018

INTRODUCTION

We are committed to protecting your personal data and privacy. The General Data Protection Regulation (GDPR) requires that we document our lawful basis for processing personal data. The Regulation also gives you rights over how your data is processed. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, retained, and protected and how to exercise your rights. By visiting our website, you are accepting and consenting to the practices described in this policy.

For the purposes of GDPR, the Data Controller of this website is Green Hills Cleaning Limited of 26 Sevenfields, Highworth, Wiltshire SN6 7NF.

The GDPR requires Lawful Basis for processing your data and this is explained in the body of the policy. Where we require your consent to process your data, this policy documents how you can withdraw your consent and delete your data.

The GDPR requires us to implement appropriate technical measures to protect your data. We verify the identity of any individual who requests access to data before granting access. Our website is protected by SSL to encrypt any data you supply to us through our website.

DATA COLLECTED WHEN YOU CONTACT US

1) Contact Us / Job Application Forms

When you submit a comment via our Contact Us form on our website we will collect your name, telephone number, address, email address, and comment. We may contact you using the data you have provided for the purposes of answering your query or to provide the service requested. Any comments / feedback given via the form may be published on our website. We will never publish your full name or personally identifiable information on the website. You can ensure any comments or feedback are deleted by contacting us with your request.

In addition to the above data, our Job Application form also collects information regarding your education / qualifications, your work experience, and references. This information is only used to process your job application.

The information on the above forms is held on our secure server, hosted by Midwinter Web Design. Please follow the link to their Privacy Policy here https://midwinterwebdesign.co.uk/privacy-policy.html

Lawful basis: Consent given by data subject by completing the form and clicking Submit.

2) Personally Identifiable Information

Green Hills Cleaning Limited will collect and process your personal information including full name, telephone numbers, address, and email. You will provide this information to us via our website, by telephone, email, or face to face.

We will hold your personally identifiable information for as long as you are a client of the company or for the period of time for which we have your consent to provide services and related information. We may also hold data in order to comply with legal regulations.

If you wish to remove your information from our records either temporarily or permanently, please contact us by email or telephone. Your information will be removed within 1 month.

DATA COLLECTED BY THIRD PARTIES

1) Facebook

When you click on the FB widget on our website, your browser connects you to Facebook. For more information on how Facebook processes the data it collects, see Facebook’s Privacy Policy https://m.facebook.com/policy.php

2) Twitter

When you click on the Twitter widget on our website, your browser connects you to Twitter. For more information on how Twitter processes the data it collects, see Twitter’s Privacy Policy https://twitter.com/en/privacy#update

USES MADE OF THE INFORMATION

We will use the information you give to us to:

  • carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services you have requested from us;
  • provide you with information about other services we offer that are similar to those already given. We will only offer additional services to existing clients and will only contact you by your preferred method as given by you at the start of the contract;
  • notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information as follows:

  • with any member of our team in order that they may carry out and complete the relevant services that you have requested in full;
  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such businesses or assets;
  • if Green Hills Cleaning is acquired in whole or in part by a third party, in which case personal data held by it about its clients may be one of the assets transferred;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business or claim unpaid monies owed by you;
  • if we suspect criminal activity we may disclose data relating to those involved or affected to the appropriate authorities;
  • if we are obliged to disclose data in response to a request from an appropriate authority.

STORAGE OF YOUR PERSONAL DATA

Client information is held on a secure, password protected computer, with paper records contained in a locked filing cabinet. Where we hold client keys, these are kept in a locked key cabinet and no personal or identifiable information is stored with the keys.

All electronic information you provide to us via email is stored on a secure server provided by midwinterwebdesign.co.uk. Please access their Privacy Policy here https://midwinterwebdesign.co.uk/privacy-policy.html

COOKIES

Our website uses cookies to distinguish you from other users of our website and allows the server to remember you as you browse the site. You have the option to accept or decline cookies when you visit the website.

YOUR RIGHTS

Under the GDPR you have the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to be forgotten
  • The right to restrict processing
  • The right to data portability
  • The right to object

You can find out more information about your rights on the Information Commission’s Office (ICO) website. The ICO are the supervising authority for Data Protection in the UK and you have the right to complain to them should you wish to do so https://ico.org.uk

You have the right to ask us not to use your personal information for marketing purposes and you can exercise this right at any time by contacting us via email.

Our site may contain links to the websites of our partners or corporate clients. If you follow a link to any of these websites, please be advised that these websites have their own privacy policies and we cannot accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO YOUR INFORMATION

The GDPR gives you the right to access the information we hold about you. If you wish to exercise your right to access at any time, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

CHANGES TO OUR PRIVACY POLICY

Any changes to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you via email.

Contact Amy or Les on

07756 472 478

07512 752 511

 

© Green Hills Cleaning Ltd • Registered in England 08213330